TERMS OF USE
Dear users,
Please read the following terms and conditions prior to using our services. By visiting our website as well as by making a purchase, you confirm that you have read and fully agreed to our terms and conditions. If you find them unacceptable, please do not use this presentation.
Welcome to the SG School Shop website (savremena-gimnazija.edu.rs/shop), where you can use our services and content in compliance with the Terms of use. The Terms of use apply to all content and services of the SG School Shop. By using any part of the portal, users are deemed to be acquainted with these terms, and also that they agree to use the content of this portal exclusively for personal use and at their own risk.
General provisions
The SG School Shop reserves copyright for its content (textual, visual, and audio materials, databases, program code). The unauthorised use of any part of the portal without the copyright owner's permission constitutes a copyright violation and may become the subject of a lawsuit.
SG administers the website from its offices in Belgrade, Serbia. It does not indicate in any way that the content or services on the site are suitable or available for use outside of Serbia. Accessing them from areas where their content is considered illegal is prohibited. Any use, export, or import for the purpose of exporting the materials or services on the website is not permitted. The same goes for any form of copying or adapting the site content in contravention of existing laws and regulations, including, without exception, Serbia’s laws and regulations on export. Should you decide to access this site outside of Serbia, you do so by your own will and
you are required to comply with the local laws. These Terms are to be interpreted according to the laws of the Republic of Serbia, and the principles on resolving inconsistencies between laws shall not apply. SG may revise these Terms at any time by updating this document. Please visit this page occasionally in order to see the current Terms as you are bound by them. Certain provisions of these Terms may be replaced by explicitly-stated legal notices and conditions available on certain pages of this website.
Material sent by the user (comments and other content)
Any personal data you send to the SG School Shop website for the purpose of acquiring products or services shall be treated in accordance with our web-privacy rules. Sending or distributing any illegal, threatening, insulting, libelous, obscene or pornographic material or content otherwise in breach of any law to or from this website is prohibited.
At this location, SG does not wish to receive confidential or any other kind of information which cannot be freely used. Any material, information and messages you send or share on this location shall neither be considered confidential nor unsuitable for free use. The SG School Shop cannot be held accountable in any way for such messages. Our employees may copy, disclose, distribute, apply, or in any other way use the messages, information, images, sounds, text, and any material contained therein for any and all commercial or non-commercial purposes.
Of course, your personal information does not belong to the aforementioned group. In accordance with our Privacy policy, your personal information is to be used for internal purposes only. We do not disclose or share your personal information with third parties. We only use it to process your orders.
Links to other Web locations
Links provided on this website to the locations of independent manufacturers are intended exclusively to facilitate your use. If you click on the links, they will take you away from this website. The SG School Shop has not reviewed all of the independent manufacturer sites, it does not control them, and is not responsible for their content. Thereby, we do not support or make any claims concerning them, or concerning any information, software, products or materials located on their websites, or the consequences from using their websites or services. If you decide to access the web locations of independent manufacturers linked with this location, you do so at your own risk.
User forum
SG may, but is under no obligation to supervise and review any part of the website where users send and distribute messages or communicate exclusively amongst themselves, including, but not limited to the user forum. Also, SG may, but is under no obligation to supervise and review the content of those messages. SG is not responsible for the content of any of the above-mentioned messages, regardless of whether or not they constitute copyright infringement libel, a privacy issue, an obscenity etc. SG retains the right to remove messages that contain material we consider to be impolite, libelous, obscene, or unacceptable in any other way.
SG considers any information connected to the transactions between our shop and its customers to be a trade secret, and it should be treated in accordance with the legal regulations of the Republic of Serbia.
Delivering and returning merchandise
Delivering merchandise
- We deliver our merchandise by means of courier services. The courier service we usually use is Post Express, but we do not exclude the possibility of delivering merchandise via other companies. Should the buyer explicitly request the delivery be made via another company with which SG has a contract or partnership, the merchandise will be delivered, if it’s possible, according to the buyer's wishes and at their expense, unless agreed otherwise.
- The merchandise will only be dispatched once we register the buyer’s payment (unless agreed otherwise).
- The buyer always covers the delivery cost (unless agreed otherwise) according to the rules of the courier service that makes the delivery. The delivery cost is determined by the courier service that makes the delivery. The SG School Shop is not involved in determining the delivery costs – that is entirely up to the courier service. The SG School Shop may cover a part of the delivery cost if that is what we and the customer have agreed upon or if the delivery is part of a advertising campaign, a discount or something along those lines.
- The SG School Shop is not responsible for any damage caused after the buyer or the courier service has received the merchandise, nor for the loss thereof, theft, or something similar.
- The SG School Shop is obliged to carefully pack and send the merchandise on time in agreement with the buyer.
- The SG School Shop is not responsible for any delay in delivering the merchandise if that delay is caused by the courier service or a third party. It is also not responsible if the delay is caused by the merchandise not being picked-up on time by the courier service or the buyer.
- The SG School Shop has the right, if necessary, to additionally charge for the packaging and other liabilities caused by the delivery (which are not related to the courier service), provided they have previously contacted and consulted the buyer.The additional packaging costs as well as the costs of, among other things, filling in forms are paid for by the buyer in accordance with the price list determined by the courier service.
- The SG School Shop sends most of its packages via the Post Express courier service. It will recommend it as a preferred courier service but the buyers is under no obligation to use it. It is possible to insure the merchandise, but it needs to be explicitly requested before the merchandise is dispatched. The insurance cost is charged according to the price list of the courier service that will be handling the delivery.
Returning merchandise
- Merchandise can only be returned to the SG School Shop if it is under warranty and if it was damaged within the warranty period. The merchandise must be sent back with its stamped warranty slip issued by the SG School Shop and its receipt. The warranty terms are stated on the stamped warranty slip which is issued with the receipt. A warranty slip must be issued for merchandise that is under warranty. A warranty slip is not issued for merchandise that is not under warranty.
- Prior to returning the merchandise, the buyer is obligated to either inform the SG School Shop via e-mail, fax, or written letter about the type of damage or provide a description of the damage along with the reason for returning the merchandise. After this, the SG School Shop may ask the buyer to fill in a form required in certain cases when merchandise is being returned within the warranty period. The buyer may return the merchandise only after the SG School Shop approves his return request.
- The buyer has to bear the cost of returning the merchandise. In no case does the SG School Shop account for the cost of returning the merchandise.
- The SG School Shop does not account for the buyer’s possible financial loss in cases of damaged merchandise and it is neither obliged to replace the merchandise immediately, nor to immediately return the funds to the buyer. The SG School Shop is obliged to uphold the warranty terms in accordance with law.
- The rule book on the procedure for resolving buyers' complaints about merchandise is applied to products for which a warranty slip is not issued.
- Returning the merchandise purchased from our franchise or wholesale partners is not possible. You may exercise your rights for those products with the retailers from whom you have purchased the products.
- Any other merchandise not under warranty and returned without a prior agreement will be handled in the way our shop’s manager or any other authorised person sees fit.
Data privacy
The SG School Shop treats the personal information supplied by buyers, which includes their name, home address, email address, phone number etc. as private information needed for filling in order forms and delivering merchandise. Only basic client data is gathered, the data necessary for doing business and contacting the buyer in accordance with good business practices for the purpose of providing quality service.
Notifying / Using personal data
The SG School Shop will only retain the personal information that the client has requested to be processed. If the school decides to change these provisions, the SG School Shop will publish the changes on this page so that the clients who use it are made aware which personal data the SG School Shop processes, how the data is being used, and under which circumstances it is being disclosed. If at any time the SG School Shop decides to keep or use personal data in another way, it will notify its clients by e-mail or by publishing a notification on the web page at least 30 days before the changes come into effect.
Data integrity
The SG School Shop will only use personal data in accordance with the purpose for which it was gathered or for which our clients have authorised us, or in accordance with the current laws and regulations.
Security
The SG School Shop is obliged to keep the personal data it processes safe and secure. For the purpose of preventing unauthorised access or discovery, maintaining the accuracy of data, and ensuring the proper use of personal data, the SG School Shop has implemented the appropriate physical, electronic, and managerial procedures in order to protect and secure the personal data it processes.
Supervision and compliance
The SG School Shop has a Data Privacy Manager, who is responsible for complying with and implementing these provisions. The Data Privacy Manager is there to assist employees, users, sellers, business partners, and anyone else who may have questions concerning the rules and practices of data security.
When handling personal information, the SG School Shop cooperates with bodies for personal data protection.
Limited liability
The SG School Shop may disclose personal data when required to do so by a law or regulation, or when it is convinced that such an action is necessary for complying with a law or regulation.
It may also disclose personal information when it believes it’s necessary in order to uphold their legal responsibilities, or to protect the rights, property, and personal safety of the SG School Shop, its users, or the public.